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August product updates – Your new intuitive Event Website Builder
Event Website
August 31, 2023


All-new Event Website Builder

The success of an event starts long before the doors open.

You need to create a buzz, engage your audience and drive more signups to your show.

Our all-new Event Website Builder helps you do this – and a lot more.

No coding, no complications. Just a lot of power-packed features to help you create customised experiences that speak to your audience.

We have launched the first phase of the builder and the full release is expected by the year-end. Here is the product roadmap 👇

Product roadmap

Below are the settings or features that have already been released and are available for the organiser to use.

You will learn more about the new website builder module and how to use all the features added under this module.

Before we get started, you need to enable the New Website Builder Module:

Admin Panel → Event SetUp → General → Settings →Enable New Website Builder

Event website builder

To Create a Website using New Website Builder navigate to:

Event Setup → Website Builder → Create New Website → Give Name/Title to your website → Click on Edit Website button to start building the website.

Builder 1

Once you Click on Edit Website, the below page opens 👇

New Website Builder

1. Add Block: This setting allows the organiser to add different types of blocks they want to use while building their website. Select the block you wish to use and then click on Add the Block button.

Each block and its sub-block can be customised individually. Click on the settings icon to manage the settings for the entire block.

Website builder

2. Page: This block allows the user to create/build site pages for their website and similarly they can use any block to build the site pages.

To add a site page Click on Page → Add Page → Add the Title and Slug for the page→ Click Save.

New website builder

3. Preview Website on Various Devices: This enables the organiser to see how their website appears on multiple devices such as desktop, tablet, and mobile.

4. Gallery: This button gives users comfortable access to all files that will be used in the website creation process.

Organisers can upload all the images, videos and files to the Gallery that they want to use while building their website. Organisers can create various folders and upload multiple files/images at one go.

New website builder

5. Full Screen: After clicking on this button left side and upper menu will disappear to make all information on the screen bigger.

6. Site History: The new Website builder also records all the changes done by the event admin or super admin along with the date and time stamp. Organiser also has the option of restoring the previously edited version.

Website builder

7. Global Settings: This setting enables the organiser to configure text style, branding colour, button colour and SEOs globally for the entire website.

New website builder

Text Style: The new website builder allows the organiser to define the font style and font weight for the main heading, subheadings and body of the block for the entire website This eliminates the need to make changes separately for each block.

Organisers can also upload the font as per their branding requirements.

Colour Style: From global settings, organisers can also control and set the brand colours for their website. They can set primary and secondary colours for their website, text colours, status/button colours, borders/backgrounds etc.

Buttons: Organisers can customise the font, colour and style of the button added to the website. To manage the settings for the Primary and Secondary buttons, click Show Settings to adjust the background colour, text font and colour, width of the bottom etc

SEO: Organisers can manage the SEO for their website from this setting. This helps in optimising a website to improve its visibility in search engine results pages.

You can also select the page for which to set the SEOs – add Title Tag, Keywords, Description and Meta Tag.

8. Header: Organisers can manage the header of the website by clicking on the setting icon on the header block and manage the Style, Logo, Link, Color and Button for the Header.

New website builder

a. Style: Select how you want the header to look. Sse the header and the top navigation in 2 separate bars or all details in one bar.

b. Logo: Organiser can add Logo, Title and Sub Title to the header to represent the brand effectively as shown in the image below.

c. Links: The organiser has control over the top navigation bar and can choose which pages to add/link to it. Subpages can also be linked or added.

d. Colours: Manage/set the colours for the header menu. Set the colours for header background, Link/Menu, Sub Menu and search bar.

e. Buttons: The buttons in the header can be managed and customised by the organiser. They can enable or disable the button, change the background/text colour for each button, and add a link to the button.

9. Footer: Like the header, the footer can also be customised by the organiser as per the event requirement. The organiser can choose what content to display as a footer on the event website, add links, and manage/customise the footer’s colours and buttons.

New website builder

SUMMARY of the key advantages of the new Website Builder:

  1. Detailed customisation options: The new builder allows in-depth customisation of your website – each block and sub-block added can be customised individually from settings.
  2. Dynamic changes: Any change made on the website or in the settings is instantly reflected in the block preview, making it easier to comprehend the edits.     
  3. Manage branding and style preferences: Set your text style, branding colour, button colours and more for the entire website through the global settings options.
  4. View site history: All changes made on the website by the event admin are visible along with the date and time stamp. You can also restore a previously edited version.

 ⚠️ Points to be noted:

  • If New Website Builder is not enabled the event website will get created in the old website builder by default.
  • If New Website Builder is enabled, the already existing website created on old website will no longer work on frontend
  • If an organiser moves from the old website builder to the new website builder, they must rebuild their event from the ground up because there is no data transition from the old to the new module.

What else is NEW?

1. Native integration with ExpoFP Floorplan

ExpoPlatform now has native integration with ExpoFP’s Floorplan – making it easier for organisers to implement interactive floorplans at their shows. Earlier, only the dynamic linking option was available.

Admin Panel Settings

To enable the integration go to Event Setup Settings Enable toggle for ExpoFP integration AddEvent Id and Event Name.

Once the floor plan is created on ExpoFP it will be auto-synced/updated on the ExpoPlatform Floor Plan page (/newfront/floorplan)

Native integration with ExpoFP Floorplan

2. Custom Listing  

➡️ What is it?

A new functionality wherein the organizer can choose to display the exhibitor and visitor data in tabular format on frontend on the marketplace page and delegate page respectively.

Admin Panel Setting: Enable toggle Custom listing for exhibitor and visitors from Additional Settings page Exhibitor and Visitor respectively.

The table includes all the fields added to the registration pipeline except About Company and About Me, the organizer can select and rearrange the fields that he wishes to include in the tabular view. 

Default State: Off.

Default fields for exhibitor that can’t be removed: Logo, Company Name,  Interaction buttons.

Default field for visitor that can’t be removed: Name, Photo, Interaction buttons.

End users can also sort the data from A-Z and vice versa for Name, City and Country

Custom listing

➡️ What are the benefits?

  • Customised view for Exhibitor and Visitor Data on frontend
  • Option to select &  display the required information on the exhibitor/visitor Listing page

Custom listing

3. Use Favourite Dashboard

➡️ What is it?

In Admin panel, there is a new tab added for event admin to have a list of all the users who have been favouriting the profiles of other users along with the meeting details amongst them.

If the user profile has been favourited by using the option Copy link to applied filters shared by the event admins, then it will record the details of the event admin who has shared the link in the favourite Dashboard table.

This setting is available under Networking & Matchmaking User Favourite Dashboard.

User favorite dashboard 1

Points to be Noted

  1. If the user restored their favourite action on the front end, the record will not be removed from the table. 
  2. Favourite and unfavorite actions will instead be recorded in Notes
  3. In the favourites export file (/admin/data), a new column “Admin” is created. This column shows the admin’s name from the “Admin” column of the “Favourites Dashboard” table. 
  4. The display filter settings are not applicable to the event admins and they will be able to view all data without any restrictions.

➡️ What are the benefits?

Detailed information on admin panel about the end users’ favourite actions

User favorite dashboard

4. Option to block time at individual user level

➡️ What is it?

Users can now the block time slot in their schedule for which they are unavailable for the meeting from their profile on the front end.

So when other users are trying to book a meeting with this user then the blocked time slots will appear blocked/unavailable to schedule a meeting 

Under My Profile → Networking → My Schedule → Add Block Time button, allows the user to block certain times for the day when they are not available for the meeting.

On Admin Panel Blocked Time Settings has been removed for both Online and Offline Meetings

User blocked time

➡️ What are the benefits?

  • User has better control to select the time slots he is available for the meeting
  • User can block time when he is not available for meetings

User blocked time

5. Exhibitor to manage Block Time for team members

➡️ What is it?

Exhibitors can block time for their team members while they are unavailable for the meetings.

When other users are trying to book a meeting with the team members then the blocked time slots will appear blocked/unavailable to schedule a meeting.

Under My Profile → Networking → Team Schedule → Add Block Time button, allows the exhibitor to block certain times for the day when their team members are not available for the meeting.

Team members can make any changes to the blocked time or deletes it from his profile, this is done only for his profile and will not affect to other users.

Admin Panel Setting: Enable toggle Allow exhibitor company to manage blocked time of team members from Registration >> Exhibitor >> Additional Settings

Default State: OFF

Exhibitor Block time

Exhibitor Block Time

➡️ What are the benefits?

  • Exhibitor can block time when their Team Members are not available for meetings
  • Better control to exhibitors to manage Team Schedule

Exhibitor Block time

6. Enhanced UI/UX for My Schedule Page

➡️ What is it?

New My Schedule Page will have the following changes

  1. Sync To Calendar, Download Schedule and Add Blocked Time has been pushed to the top as the heading of the page
  2. Removed “All“, “Meetings“, “Sessions“, etc. tabs from the schedule page and instead we have introduced Filters option to help the user to filter out their scheduled activities for the selected date
  3. Filters: This tab consists of further 2 options Activities and Activity Keys
    1. Activities: It tab further consists of daily and optional activities(can be renamed from Event Setup >> Settings)
      1. Daily Activities includes which blocks the slot for the user like confirmed meeting, sessions and Exhibitor events where user is a Speaker or Moderator or Exhibitor events that blocks his time slots.
      2. Optional Activities includes Pending or Incoming Meeting or any engagement that doesn’t block the user’s time slot

Activity Key: It consists of all the activities the user is involved in for the specified date like Incoming Meetings, Confirmed Meetings, Sessions Member Speaker/Moderator, Events Member Speaker/Moderator etc

Enhanced UI UX for My Schedule

➡️ What are the benefits?

Improved and better UI/UX for the end users

Enhanced UI UX for My Schedule

July product updates – enable your exhibitors to define team member interactions
July 31, 2023

Enable exhibitors to define team member interactions

Exhibitor confidence is tied to show value. This often means providing them with the flexibility and control for a superior and satisfying event experience.

That’s why we have released another feature to empower your exhibitors – the ability to define team member interactions.

With this update, exhibitors can decide which team members can receive meetings or message requests at the event. 

Define team member interactions 1

Here’s an overview:

👉 This feature is enabled by turning on Allow exhibitors to manage connection settings of team members or Allow parent exhibitors to manage connection settings of child’s team members

👉 Exhibitors can disable their team members’ ability to hold meetings or get/send chat requests through the connection settings – the same gets notified to those members.

👉 Result: The added controls for meetings and messages help in significant time savings over scheduled customisation.

Define team member interactions 2

NOTE: changing the setting for team members won’t affect existing confirmed meetings and chats.

What else is NEW?

1. More visibility for sponsors with a separate section on the marketplace page

➡️ What is it?

Sponsor listings have now been moved to a separate section on the marketplace page, giving sponsored exhibitors more visibility on the page.

More visibility to sponsors

Points to be Noted for both Exhibitor and Product 

  1. No interaction buttons for the sponsor’s cards.
  2. The elements on the sponsor card: Logo, Name, Location (country + city)Picture and the name of the sponsor is be clickable
  3. The sponsors’ cards will be in card view only by default.
  4. There will be a scrollbar to view all sponsors if we have more than 6 sponsors added
  5. Pagination will affect only exhibitors and have no effect on the sponsors.
  6.  If there is sponsor A who is also an exhibitor, it will be listed twice – once in the sponsors’ list and also in the exhibitors’ list.
  7. All filters and search working for exhibitor will also work for the sponsor section
  8. There is a synchronisation between the sponsor’s and exhibitor’s profile, so if we make changes to the exhibitor company name it gets updated for the sponsor as well
  9. If we don’t have the results for sponsors after making the search request or applying the filter, the sponsors’ section disappears.

More visibility to sponsors

➡️ What are the benefits?

  • Better visibility to the sponsored exhibitor
  • User-friendly UI/UX

2. User-friendly flow for sending account activation email 

➡️ What is it?

If an end user’s account on ExpoPlatform is inactive, they can now send an account activation email to their registered email address directly from the login page.

The login page will display a clear notification indicating that the account is inactive, and the user can resend the activation email to their registered email address to activate their account and log in to the event.

User-friendly flow for activation

➡️ What are the benefits?

  • Clear message why a user is unable to login
  • User-friendly flow in sending out the account activation email at the user level

3. Secure access to admin panel through multi-factor authentication

➡️ What is it?

Now in Admin Panel you can enable Google or Microsoft authenticator for event admin to provide additional verification factors to gain access to the Admin Panel.

Secure access to admin panel

➡️ What are the benefits?

  • More secure login to the admin panel
  • Helps in preventing giving access to show team user who is not involved in event setup

4. Greater control for exhibitors to manage team meetings

➡️ What is it?

Exhibitor who has more than one team member has the ability to reassign another team member (choose only members from one exhibitor in case child exhibitors are added) to the incoming, pending and confirmed meeting from the Team Meeting tab.

Admin Panel Setting: Enable toggle under Registration Setting Exhibitor Additional Setting

Default State: Off

The new email template “Reassign member” is added to the list at /admin/appointments/emails. This email will be sent to all meeting participants, including (assigned, unassigned, unaltered users, and all meeting sides/parties).

Greater control to manage team meetings

➡️ What are the benefits?

More control over exhibitor profile while managing team meetings and schedule

5. Multiple options to display sponsors on the frontend (web only)

➡️ What is it?

Admins can choose to display sponsors either in a separate section or together under the exhibitor list with a unique differentiating border.

Admin Setting: Enable toggle Expanded View for sponsor cards on Sponsor Setting page (admin/sponsors/settings) to display the sponsors in different rows with 6 sponsors in each row under the exhibitor list on the front end.

Display sponsors on the front-end

➡️ What are the benefits?

  • More control to admin on how that want to display sponsors on frontend

6. Export improved custom check-in reports

➡️ What is it?

We have an advance report for Checked In users. The new report contains user details:

  1. All System field questions in the registration pipeline: by default
  2. Custom questions for which it is checked to show in check-in report
  3. New column: Unique Scan, it will show whether the check-in is unique or not.
  4. Organizer will now have a selector option like other report to select which field they want in the report at the time of export
  5. Fields that are included in the conditional logic will be in the report.
  6. Status (in or out) and Zone columns from our current Check-in list report

Custom check-in report export

➡️ What are the benefits?

Check-In report with more relevant and detailed user data

June product upgrades – new kiosk features and more!
June 30, 2023


June product update

A kiosk that’s easy to operate and retrieves information without hassle is a great value-add to tradeshows.

That’s why we have implemented several improvements to make scan, search and registration at kiosks better than ever.

Here’s an overview of the new kiosk upgrades:

  • Display more search results: The kiosk now shows more relevant results while searching user details through name or email. Earlier, the search results were limited to five variants.
  • Scan external bar codes and QR codes: If organiser is using external QR code or bar code for user badges, it can be scanned and user can be checked in using kiosk.
  • User-friendly registration: Conditional logic is added to kiosk registration which creates an easier registration flow for multiple co-located events. Visitors will see only those form fields for the event they select – making it quicker to register and check-in.

A detailed explanation of all the updates ⤵️

Search improvements for kiosk mode: onsite

What is it?

Pagination added in case there are more than 5 relevant searches when user details are being searched by name or email in Check-in Kiosk Mode.

Search improvement for kiosk mode

What are the benefits?

  • Ease in search of  user data while using Kiosk
  • More refined results

External QR/Barcodes scan in Kiosk

What is it?

Ability to recognise the external Barcode and QR code in Kiosk mode.

Admin Panel Setting: Enable external bar/QR code from Registration Settings Badges Category/Role of Participants

User should be assigned with external bar/QR code on ExpoPlatform if data is being pushed via API.

External QR bar code scans

What are the benefits?

While searching for users onsite, the kiosk can now scan external Bar and QR codes used for user badges.

Use Conditional Logic in Kiosk Builder Registration

What is it?

Kiosk registration form will have the same conditional logic added as we have set for the Visitor registration pipeline under Registration Setting.

Conditional logic

What are the benefits?

  • User-Friendly Onsite Registration in case of multi-event
  • Prevent making the Onsite form lengthy for users as specific questions can be listed for specific categories of user

What else is NEW? 🤔

Here are the other product releases of June ⤵️

1. All Meeting Tracking

What is it?

All confirmed meetings will be marked as autocomplete when meeting participants scans badges of the meeting participants.

Admin panel setting: Enable toggle Autocomplete outside meeting time under Networking & Matchmaking Meetings

Default State: Off

Only confirmed meetings between the user will be marked as autocompleted even if the meeting has happened outside the meeting hours

Meeting export report will have an additional column that records the details of completed meetings: Yes/No

All meeting tracking

What are the benefits?

Ability for the organiser to get and analyse the data of completed meetings

2. Improvement in Manage Meeting Section on Admin Panel

What is it?

Participant name and picture on Meeting Wizard page on Admin Panel (/admin/visitors/meetingManage/XXXXX) is now clickable and will redirect to participant edit page on Admin Panel.

Improvement in manage meeting Improvement in manage meeting

What are the benefits?

Easy redirection for the organisers to participants edit profile page on admin panel.

3. Assigning Admins to Visitors and Exhibitors 

What is it?

The Admin Panel enables the organiser to designate event administrators to the Visitor and Exhibitor profiles.

Admin Setting: The Visitor and Exhibitor pages contain an assign Admin Column where an administrator can be allocated to each user.

On the Admin Panel, one of the options for filtering the data is Assigned Admin.

Assign event admins

What are the benefits?

  • Ease in managing and assigning Concierge Service
  • Ease in handling end-user queries at organiser level

4. *Improvement* In Sponsor Banner for Mobile and Tablet View

What is it?

The online view of the exhibitor page on mobile and tablet now displays the page content as well as the banner, eliminating the display of the banner as the first view for the pages.

Improvement in banner

What are the benefits?

Assist in preventing the banner placed on the page from being displayed as the first view.

5. Adding Tooltips in the Admin Panel

What is it?

We have introduced tooltips for each feature on the Admin panel, making it easier for our event organisers to comprehend and use each element as needed.

Here is the list of tooltips that we have added across Admin Panel Tooltips

Adding tooltips

What are the benefits?

Ease in comprehending each feature and its usage as tooltips quickly illustrate how it can be used.

6. Added intro text to some Admin Portal pages

What is it?

Intro blocks have been added to some of the pages on the Admin Panel to help organisers understand what the page is about.

Intro to admin portal pages

What are the benefits?

  • User Friendly
  • Ease in understanding what the page or setting is all about

7. Hide Reschedule button option 

What is it?

Admin Panel has an option to hide the Reschedule button from the meeting card on both Web & App

Admin Panel Setting: Meeting page(/admin/appointments) has a toggle to disable reschedule meeting button from frontend for specific user category

Default Setting: OFF

Disallow meeting reschedule

What are the benefits?

Organisers have better control if they want to allow and disallow rescheduling of meeting at the user category level

8. Grouping contact sharing settings under different heads

What is it?

Settings on Contact sharing page are now further bifurcated into subheading for better understanding and clarity of data available under Download lead option on frontend

Group contact sharing settings

What are the benefits?

  • User Friendly
  • Better UI/UX
  • Ease in understanding what data will be shared in Download lead


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