FAQ

Is your Event Management System easy to use?

Our Event Management System is intuitive and very simple to use. It includes an interactive interface guide. In addition, we offer a 24/7 support service via phone, email and chat. Feel free to connect with our expertly trained support team for any queries or issues.

Are your technology and solutions secure enough for our events?

We have an outstanding track record when it comes to security. We use the best industry practices when handling any sensitive data, including encryption and firewalled servers. We also use Amazon Web Services for all hosting and make regular off-site backups of all the data.

What kind of training do we need have to use your systems?

The system in itself is intuitive enough to be used without any special training. Additionally, you and your team are also entitled for one-to-one training sessions, once you purchase the license.

If we want to use some our existing tech solutions(like CRM, marketing tools, etc), are you able to integrate with them?

Yes, we provide an API for integration with any existing systems that you may be using. Also, if you need any help in connecting them, we can support you in doing that.

How long does it take to set up a new platform for event?

You can expect to have a fully functional platform within two weeks of signing the agreement.

How do you charge for the networking platform, mobile app and management system?

We charge an annual license fee based on the size and type of your event. We have a core system and a number of extra modules that let you
customise your platform to fit your event and your needs perfectly. So, the pricing has 2 aspects: a fixed cost licensing price and individual module price for the solutions you choose.

How many languages does your platform support?

Currently we are able to provide any number of languages, though LTR languages are not yet fully supported.

Do you provide support on site?

We do, but this is not included in the license fee.

Can you create a custom feature for our event?

We would love to! In fact, almost 80% of our features are those requested by our partnered event organisers. Please tell us what you would like to see, and we will work on the system accordingly to meet your needs.

How user-friendly is your platform?

Our management system is very intuitive to use with a hassle-free and efficient UI/UX. Also, our networking and matchmaking platform is powered by Artificial Intelligence which helps the system in simulating user behavior. We also have additional tutorials for visitors and exhibitors and a supportive chat-bot for the organising team respectively.

How much flexibility do I have over the website content and the look-and-feel?

Our website builder has several templates for you to choose from. Each template is fully customisable with your own images, graphics and content. You can also change the styles and colours from the settings to resonate with the theme and branding of your event.