
Runner Up: Virtual & Hybrid Trade Show at the VEI Awards 2021
ExpoPlatform provided a seamless experience in pivoting our flagship ILTM event to the virtual space. The platform's hosted-buyer solutions and AI matchmaking abilities added a new dimension of online interactions and networking to the event, creating a richer, more connected experience for the participants. As a result, the ILTM Virtual World Tour, which was a nine days, across three weeks and three regions event, was highly praised by our exhibitors and attendees. ExpoPlatform offer flexibility and support to their clients through the whole process and we look forward to collaborating with ExpoPlatform for our upcoming projects.

The ILTM World Tour is a series of leading luxury travel events that shines light on the world's most desirable destinations, luxurious accommodations, and unique travel experiences. Under the title “ILTM World Tour – Virtual access all areas”, the organisers envisioned a virtual event to unite the community of buyers and suppliers of luxury travel and compensate for the postponed ILTM events.

Challenges faced by the organisers
The restrictions imposed by the COVID-19 pandemic caused a major setback to the global luxury travel industry. Owing to such unprecedented events, the organisers had to adapt their business strategies and think of new ways to connect their audiences. One major hurdle was catering to an audience that was spread across 3 different geographies: Asia-Pacific, EMEA, and the Americas. Building an online space for the global luxury travel brands to meet the audience & showcase their products was the need of the hour.
The luxury event’s audience is a healthy mix of local buyers located in these geographies. The organisers were keen on providing ample opportunities to their suppliers to not only explore and connect with buyers from their core markets, but also discover new ones. A three-week time frame was decided for the three virtual events in these geographies. The organisers required a scalable platform that could realise their vision by offering valuable opportunities for business and networking within all the different time zones.Our Solution
The organising team wanted the virtual event to be more about the connections attendees make, rather than a list of meetings and conference sessions. This required tweaking the platform and introducing new functionalities for sessions that aren’t just engaging, but full of networking opportunities
Website
With customised drag-&-drop builder and our assistance, organisers created an interactive website with powerful capabilities.
- Custom Website Templates
- SEO Friendly Structure
Management
- Hosted Buyer Qualification
- Attendee Badges with QR codes
- Automated Email Sending
Meetings
Buyers connected with exhibiting companies in virtual meeting rooms and engaged in business-driven conversations.
- In-built video conferencing tools
- Multiple meeting types supported
- Exhibitor-Product catalogues
Sessions

The organisers set-up the various online sessions to engage the audience virtually and provide them useful market insights.
- Multiple session formats
- Numerous engagement tools
- Conference Agenda & Schedule
Opportunities
The organisers provided exhibitors and sponsors with numerous branding opportunities.
- Sponsored listings on strategic locations
- Sponsored searches and listing
- Real-time insights and statistics
Matchmaking
We matched the visitors to suitable products, people, content, and much more - all based on their preferences.
- “Person-to-Object” matchmaking
- AI-based recommendations
- Ranked networking suggestions
Organisers created an online marketplace and facilitated new connections between the key players with networking tools.
- Interactive exhibitor & product profiles
- Meet, Message, & favorite options
- 'My Schedule’ & ‘Meeting Rooms’ integration
Analytics
- Detailed sponsorship statistics
- Meetings & session statistics
- User Behavior Tracking
The results
With the goal of enabling the community to stay connected and do business safely the virtual event turned out to be a success; offering networking, branding opportunities, unlimited meeting room facilities, virtual exhibition, and numerous engaging online sessions.













